Privacy Policy
Effective Date: October 5, 2026
Darling Chiropractic and Massage ("we," "our," or "us") respects your privacy and is committed to protecting the information you provide to us. This Privacy Policy explains how we collect, use, and protect information through our website and in connection with our services.
Information We Collect
Depending on how you interact with our office and website, we may collect information such as:
Name
Phone number
Email address
Mailing address
Appointment information
Information you provide when contacting or communicating with our office
Information necessary to provide chiropractic or massage services
Information submitted through forms or other features on our website
If you are a patient, information related to your healthcare services may also be collected and maintained as part of your patient record.
How We Use Information
We may use information we collect to:
Schedule, confirm, and remind you about appointments
Communicate with you regarding your appointments or services
Respond to questions or requests
Provide chiropractic and massage services
Maintain patient and business records
Process payments and insurance claims when applicable
Operate, maintain, and improve our website and services
Comply with applicable legal and regulatory requirements
Text Messages and SMS Communications
If you voluntarily provide your mobile phone number and opt in to receive text messages, Darling Chiropractic and Massage may send appointment-related SMS messages, including appointment reminders, confirmations, scheduling notifications, and cancellation notifications.
Message frequency varies. Message and data rates may apply.
You may opt out of text messages at any time by replying STOP. For assistance, reply HELP or contact us at 360-834-5126.
We do not sell or share your SMS opt-in information or mobile phone number with third parties for their own marketing or promotional purposes.
Healthcare Information and HIPAA
Darling Chiropractic and Massage takes the privacy and security of patient information seriously.
To the extent that information we collect or maintain is protected health information under the Health Insurance Portability and Accountability Act (HIPAA), we handle that information in accordance with applicable HIPAA requirements and our Notice of Privacy Practices.
Our website Privacy Policy does not replace our Notice of Privacy Practices, which applies specifically to protected health information maintained by our healthcare practice.
How We Share Information
We may share information when reasonably necessary to operate our business and provide services to you, including with:
Service providers who assist us with website, scheduling, payment, communication, or other business functions
Healthcare providers or other professionals involved in your care, when appropriate
Insurance companies or other parties involved in processing claims or payments
Government agencies or other parties when required or permitted by law
Other parties when you have authorized or requested the disclosure
We do not sell your personal information.
Website and Online Services
Our website may collect basic technical information when you visit, such as your browser type, device information, IP address, and general website usage information. This information may be used to maintain website security, improve website performance, and understand how visitors use our website.
Our website may also use cookies or similar technologies to support website functionality and improve the user experience.
Third-Party Services
We may use third-party companies or services to assist with functions such as appointment scheduling, text messaging, website hosting, payment processing, analytics, or other business operations.
These third-party services may process information as necessary to provide their services to us. We expect such providers to handle information in accordance with applicable privacy and security requirements.
Information Security
We take reasonable administrative, technical, and physical measures to protect information from unauthorized access, use, disclosure, alteration, or destruction.
However, no website, electronic communication, or method of transmitting information over the internet can be guaranteed to be completely secure.
Children's Privacy
Our website is not intended to knowingly collect personal information directly from children under the age of 13 without appropriate parental or guardian involvement.
Links to Other Websites
Our website may contain links to websites operated by third parties. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.
Your Choices
You may contact our office to:
Request information about how we use your information
Update certain contact information
Opt out of appointment-related text messages
Ask questions about our privacy practices
Please note that certain healthcare information is subject to additional privacy protections and rights under applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, services, or applicable laws. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact:
Darling Chiropractic and Massage
Phone: 360-834-5126
Email: darlingchiro@gmail.com
Website: www.darlingchiropracticmassage.com